Instructions | SIGEN.pro

1. Add Payment Method

2. Deposit BTC

3. Withdraw BTC

4. Create BTC Sell Offer

5. Create BTC Purchase Offer

6. Sell BTC

7. Purchase BTC

8. Enable and Use Two-Factor Authentication

9. Enable Google Authenticator

10. Enable Paper Codes

1. Add Payment Method


Payment Methods on SIGEN help complete BTC purchase or sell transactions. The seller must also specify the required personal details to receive the payment from the buyer.

Important! You must have at least one Payment Method to start trading on SIGEN.
To create a Payment Method, go to Payment Methods, under Finances tab.

You can also create the account on the following pages: Purchase BTC, Sell BTC and Trading Bids by clicking the .

To create a Personal Account, fill in a brief form. Specify account name 1 and select payment method 2.

Then, depending on the selected payment method, you are prompted to fill in additional fields.

After you enter values in each field, click the Save button 3 (which is then activated). This confirms creation of a new Payment Method.

Important! While filling in the fields, use help notes with the icon as guidance.

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Once the Payment Method is created, it will be added to the list 7.

You can sort this list by: type of payment 4, currency 5 or country 6.

Click one of the available payment methods to see the detailed account information.
It will open the list of all accounts with this payment method.
You can view information on the accounts from the list 8, edit the accounts 9 or remove them 10.

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2. Deposit BTC


To start selling bitcoins, send some bitcoins to your SIGEN Wallet first.

You can send BTC to your wallet from another bitcoin wallet (virtual or physical).

To find out your SIGEN Wallet address, visit the BTC wallet page.

If you have just created your account, click the Generate New Address button 1.

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You can see the last generated address in the right-hand side of the page 2. To add bitcoins, enter this address manually or scan the QR code 3 using your mobile device.

You can also generate a new address by clicking the button 4.

Important! For security reasons a new wallet address is generated for each incoming transaction. However, you can also send BTC to your account using any of the addresses generated earlier and stored in the Address Manager 5.

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Bitcoins are credited to the user's account after three confirmations in the blockchain. It normally takes several minutes.


3. Withdraw BTC


BTC you purchase are automatically sent to your SIGEN Wallet, and you can easily withdraw them to any other bitcoin wallet.

To do this:
- Go to the BTC wallet page.

- Enter your password 1, select the two-factor authentication method 2 and click Request Code 3.

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This will display the field where you must enter the two-factor authentication code 4 sent to you using the selected method.

Enter the code and click Withdraw BTC 5.

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You will then see the form to request BTC withdrawal.

Use it to specify:

  • Withdrawal wallet address 6.
  • BTC withdrawal amount 7 or its equivalent in currency 9.
  • You can also add a comment for the transaction 8 that will be seen in the blockchain.

Once you fill in the fields, click the Withdraw BTC button 10.

Important! You can only complete one BTC withdrawal transaction each 30 minutes.
It takes at least 10 minutes to complete each transaction.

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Important! The minimum withdrawal amount is 0.001 BTC.

The maximum amount per transaction is 5 BTC.

Please note that SIGEN charges no fee for withdrawing funds from the wallet.

The Bitcoin System charges a standard fee for transferring funds from one wallet to another which is 0.0005 ВТС (regardless of the output amount).


4. Create BTC Sell Offer


To create a Sell Offer, navigate to the Sell BTC page and fill in the Sell BTC form.

Select the Payment Method 1 (from the list of previously created methods) or create a new method 2 to facilitate transfer of funds. Specify BTC amount you would like to sell 3.

Important! Before creating the offer, remember to verify that the transaction amount is not greater than the remaining monthly sell BTC limit based on your Trust Score. Otherwise, the offer will not be created.

You can also specify the advanced settings of the offer 4, such as the following: Minimum transaction amount, Buyer’s minimum rating, Preferred response time, Maximum transaction time and Minimum exchange rate.

Please, use help notes with the icon as guidance while filling in the fields.

Once the form is filled in, click Create Sell Offer 5. The offer will be immediately created and become available in your Sell Offer List.

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Once the Offer is created, the system will immediately find a Purchase Offer that meets all your criteria or will notify you as soon as such an Offer becomes available.

Important! After you create the Offer, the relevant BTC amount for sale is automatically locked (put in ESCROW) in your account.


5. Create BTC Purchase Offer


To create a Purchase Offer, navigate to the Purchase BTC page and fill in the Purchase BTC form.

To do this:

1. Select the Payment Method 1 (from the list of previously created accounts) or create a new method 2 to facilitate transfer of funds.

2. Specify BTC amount you would like to purchase (in the Amount in BTCs for Purchase field 3). The system will automatically calculate the amount of the Offer including the fee (Fee Included field 4) and the amount you would need to pay in the selected currency (Due for Payment field 5).

You can enter the amount in any of these fields, and the others will be updated automatically.

Please note that the amount due for payment is calculated based on the current exchange rate. The exchange rate may change by the actual transaction date.

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Important! Before creating the offer, remember to verify that the transaction amount is not greater than the remaining monthly purchase BTC limit based on your Trust Score. Otherwise, the offer will not be created.

You can also specify the advanced settings of the offer 6, such as the following: Minimum transaction amount, Seller’s minimum rating, Preferred response time, Maximum transaction time and Maximum exchange rate.

Please, use help notes with the icon as guidance while filling in the fields.

Once the form is filled in, click Create Purchase Offer 7. The offer will be immediately created and become available in your Purchase Offer List.

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Once the Offer is created, the system will immediately find a Sell Offer that meets all your criteria or will notify you as soon as such an Offer becomes available.


6. Sell BTC


After creating the Sell Offer, wait for the SIGEN algorithm to automatically select the transaction matching your criteria. After the suitable Purchase Offer is found, the system will create an Order and notify you.

If the buyer accepts the transaction, the Order status will change to “Buyer agrees to transfer funds”. You will be notified accordingly.

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In your Sell Offers list 1 on the Sell BTC page you can view the details of this Order 2 and decide whether to accept the Order 3 or reject it 4.

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If you confirm the transaction, the Order status will change to “Transfer pending”.

Important! Once the Order changes its status to “Transfer pending”, you will not be able to cancel it.

The buyer will also be notified that you have accepted the transaction and will be able to transfer funds using your personal details.

Once the buyer transfers funds to your account and provides proof of the transfer, the Order will change its status to “Funds transfer confirmation pending”. You will be notified accordingly.

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Important! Do not confirm receipt of funds, until you have actually received them or are completely sure that the buyer has made the payment. You can find proof of funds transfer provided by the buyer in the Loaded Files section 5.

Once you confirm receipt of funds 6, the BTC amount put in ESCROW will be automatically transferred to the buyer's account, and the Order will change its status to “Executed”.

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After that, the Order scoring window will appear.

Rate the transaction using a 10-point scale 7, and it will be included in the buyer's rating. Don't forget to post a review 8 which will be displayed in the buyer's profile, just as the buyer's review will be displayed in your profile.

Important! Until you do this, you will not be able to create new Offers.

After rating and reviewing the transaction, confirm this action by clicking the Rate the Trade button 9.

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7. Purchase BTC


After creating the Purchase Offer, wait for the SIGEN algorithm to automatically select the transaction matching your criteria. After the suitable Sell Offer is found, the system will create an Order and notify you.

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In your Purchase Offers list 1 on the Purchase BTC page you can view the details of this Order.

If you agree to complete the transaction with the entire amount, click the All button. All fields for the amount due for payment will be updated automatically.

If you only want make a partial trade with the selected seller, fill in any of the following fields: the amount you are willing to spend in the selected currency 2, or the BTC amount you want to receive as a result of the transaction 3, or the trade amount in BTC, including the fee 4. The values in the remaining fields will be updated automatically.

Once you fill in the required field, confirm your acceptance of the transaction by clicking Complete transaction 5. If you are unable or do not want to accept this transaction for any reason, you can cancel the Order by clicking Decline Transaction 6.

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If you confirm the transaction, the Order will change its status to “Buyer agrees to transfer funds”, and the seller will be notified about your acceptance and will be able to make a decision as to whether they want to move forward with the transaction or not.

If the seller agrees, the Order status will change to “Transfer pending”, and you will be notified accordingly.

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By opening the Order you will be able to see the seller's details for the transfer. Transfer the amount indicated in the Order to the seller. Remember to provide confirmation of the funds transfer 7 (as a screenshot), then click Notify About Payment 8.

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After you send the payment notification, you will receive a message.

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The Order will change its status to “Funds transfer confirmation pending”.

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Once the seller confirms receipt of funds, the Order will change its status to “Executed”, and the purchased Bitcoins will be automatically transferred to your SIGEN Bitcoin Wallet.

After that, the Order scoring window will appear.

Rate the transaction using a 10-point scale 9, and it will be included in the buyer's rating. Don't forget to post a review 10 which will be displayed in the buyer's profile, just as the buyer's review will be displayed in your profile.

Important! Until you do this, you will not be able to create new Offers.

After rating and reviewing the transaction, confirm this action by clicking the Rate the Trade button 11.

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8. Enable and Use Two-Factor Authentication


To enable or disable two-factor authentication, navigate to Security Settings. Here you can see the available methods of two-factor authentication and check their status:

1 - Google Authenticator,

2 - paper codes.

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9. Enable Google Authenticator


Google Authenticator is a method of two-step authentication using an application installed on your mobile device.

After you open the detailed information about this method in Security Settings, you will see a step-by-step activation guide 3 and links to install the application 4 for all supported OS.

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Important! Once you enable this method, authentication via e-mail becomes unavailable.

Application installed? Link your SIGEN Personal Account to your mobile device. To do this, click Generate Activation Key 5.

Make sure you save the generated key 6!

You will need this key if you lose access to your mobile device or just change it to a different one.

You can link your account to your mobile device either by scanning the QR-code 7 or by entering the key manually.

After this, do the following:

- Confirm that You have saved the activation key 8.

- Enter your security code 9.

- Enter the confirmation code generated by the application on your mobile device 10.

- Click the “Activate” button 11.

Important! Google Authenticator generates a new passwords once in every 30 seconds, meaning you must enter the password and confirm the action at maximum speed.

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Please note that after you disable Google Authenticator a 72 hour moratorium will be imposed on your account (you will not be able to output funds from your wallet during this period). This measure helps protect your Personal Account from attacks.


10. Enable Paper Codes


To enable Paper Codes authentication, open the detailed information about this method in Security Settings and select the Click Here button 12. The system will automatically generate a list of 20 codes 13.

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Make sure you print or save this list of codes 14.

Important! Each code from the list can only be used once. After all of the codes have been used, your authentication method will be automatically changed to e-mail. You will need to enable this method again manually and generate a new list of codes.

After this, do the following:

- Enter your security code 15 and the code from the list with the specified number 16.

- Confirm that you have printed/saved the list of codes 17.

- Click “Activate” 18.

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Important! After you disable the Paper Codes manually, a 72 hour moratorium will be imposed on your account (you will not be able to output funds from your wallet during this period). This measure helps protect your Personal Account from attacks.

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